Quick Setup Guide

    eSIM Installation & Activation

    Get connected in minutes with our easy step-by-step guide for iPhone and Android devices

    Before You Begin

    When to Install

    Install your eSIM a few hours before your trip. It will connect automatically when you arrive at your destination.

    Important

    Ensure your device is network unlocked and eSIM compatible. Check compatibility

    Things to Know

    • You can scan the QR code with your phone camera or on another device's screen
    • Manual installation requires one code (Android) or two codes (iOS)
    • QR codes have limited uses — if you remove the eSIM, you may not be able to reinstall it

    Automatic Installation

    Simply scan your QR code to install

    (The QR code will be displayed after purchase and sent by email)

    Manual Installation

    Select your device type for step-by-step instructions

    INSTALLATION

    Tip: Open your camera and scan the QR code directly. Or follow these steps:

    1

    Go to Settings

    Open the Settings app on your iPhone.

    2

    Tap Mobile or Cellular

    Find and tap on 'Mobile' or 'Cellular' in the settings menu.

    3

    Tap Add Data Plan or Add eSIM

    Select the option to add a new data plan or eSIM.

    4

    Tap Use QR Code

    Choose to scan a QR code to add your eSIM.

    5

    Scan the QR code from your email

    Point your camera at the QR code sent to your email.

    Can't scan? Tap 'Enter Details Manually' and enter the SM-DP+ address and Activation Code from your email.

    6

    Continue and wait

    Your new data plan will appear. Click Continue and wait for identification.

    7

    Click Done

    Click Done. Enter PIN if requested.

    8

    Name your eSIM

    Name your eSIM under 'Label' (e.g. 'Safari eSIM') and click Done.

    9

    Set Default Line

    Select Primary for Default Line to keep your number for calls/messages.

    10

    Select Mobile Data

    Select your Safari eSIM for Mobile Data. Disable 'Allow Mobile Data Switching' to avoid roaming charges.

    ACTIVATION

    ⚠️ Activation can only be done when you arrive at your destination.

    1

    Go to Settings

    Open the Settings app on your iPhone.

    2

    Tap Mobile or Cellular

    Navigate to Mobile/Cellular settings.

    3

    Select your Safari eSIM

    Find and select your Safari eSIM from the list.

    4

    Enable Turn On This Line

    Toggle on 'Turn On This Line' to activate.

    5

    Enable Data Roaming

    Make sure Data Roaming is enabled and your Safari eSIM is selected for mobile data.

    ⚠️ Your eSIM is single-use. Once removed from your phone, it cannot be reinstalled.

    Need Help?

    Our support team is here to help you get connected